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Alexander House Financial Services

The Old Workshop, 12b Kennerley’s Lane, Wilmslow, Cheshire, SK9 5EQ

Head Office: 0207 022 0886
Customer Contact Centre:
0800 316 1811
0207 022 0886

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Make a complaint

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Intrinsic Complaints Department

Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY

0191 241 0700

You can find more information by visiting the Intrinsic Financial Services website:

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (

The Financial Ombudsman Service

Exchange Tower
E14 9SR

Tel: 0300 1239123